Introduction to the Problem
GoDaddy, a well-known domain registrar, allegedly transferred a domain name without the authorization of its longtime registrant. This unauthorized transfer occurred without the necessary documentation, leaving the victim in a difficult situation. After spending nearly ten hours on the phone with customer service, the victim was told that there was nothing GoDaddy could do to resolve the issue.
The Domain Transfer Incident
The domain transfer took place on a Saturday, which raises questions about the quality of customer service on weekends. Some domain registrars outsource their customer service...
Introduction to Google's Latest Updates
Google has been making significant changes to how content appears in its search results. This week's updates affect how headlines...
Introduction to Google Search Console's Branded Queries Filter
Google Search Central recently announced that the branded queries filter in Search Console is now available to...
Introduction to Googlebot and HTML Size Limits
Google's John Mueller was asked about the number of megabytes of HTML that Googlebot crawls per page. The...
How Google's Ranking Process Works
Google's ranking process involves three main components: traditional systems, AI systems, and quality rater scores. The traditional systems are used...
Introduction to Social Channel Insights
Google has been testing Social Channel Insights inside Google Search Console (GSC), which may seem like a small update, but...
Introduction to Google's Research on User Intent
Google has published a research paper on a new method for extracting user intent from interactions on mobile...
Introduction to This Week's SEO Updates
This week's SEO updates are all about access and how it affects your online presence. From Google's new Personal...
Introduction to Google's Trial Documents
Google has appealed the ruling that says they need to give proprietary information to competitors. The latest document in the...